Shipping Policy
Last updated: 2026
1. General Shipping Information
At Margaret York, we offer free shipping on all orders — with no minimum order value required. All items are shipped from our international fulfillment centers and delivered straight to your door in the UK and internationally.
2. Estimated Delivery Times
Below you'll find the average timeframes for all orders:
| Stage | Timeframe |
|---|---|
| Order Processing | 1–3 business days (may take longer over the festive period or during periods of high demand) |
| Estimated Delivery | 8–12 business days from dispatch |
Please note: As our products are dispatched from our international warehouses, occasional delays can arise during periods of high demand, customs clearance, or due to carriers' own delivery schedules. We do everything we can to ensure your order reaches you as quickly as possible.
3. How to Order
Ordering from Margaret York is simple and secure:
- Choose your item — Visit the product page, select the size or colour you'd like, and click "Add to Basket".
- Go to checkout — Click the basket icon, then "Checkout", and enter your delivery details.
- Review your order — Check your address on the shipping page. You'll see that standard shipping is completely free.
- Make payment — Choose your preferred payment method. All transactions are SSL-encrypted for your security.
- Confirm — Click "Pay Now". You'll receive a confirmation by email straight away. If you need any help, contact us at support@margaretyork.com.
4. Payment Methods
All payment methods at Margaret York are protected by SSL encryption to keep your purchases secure.
5. Shipping Costs
We believe in transparent pricing. We cover the standard shipping costs for every order, wherever you're located. There's no minimum order value required to benefit from our free shipping.
6. Customs, Duties, and Taxes
Please note that for international shipments, including deliveries to the UK, your order may be subject to import duties and taxes once the shipment reaches your country. Margaret York is not responsible for any additional charges that may apply for customs clearance. These fees are out of our control and are the responsibility of the customer. We advise checking with your local customs office for further information.
7. Dispatch of Your Order
We want you to be able to enjoy your new items as soon as possible. To meet our standards of quality and availability, orders are processed and dispatched as quickly as possible. If you have any questions about the status of your delivery, our team is always available to help.
8. Order Tracking
Once your order has been dispatched, you'll receive a confirmation email with a tracking number. This allows you to follow your parcel's journey from our warehouse straight to your door.
9. Questions About Your Order?
If you have any questions about shipping or need help with your order, please get in touch:
Margaret York
Email: support@margaretyork.com
Phone: +447476516062
This website is operated by Nexmerc Limited (Company No. 80741878)
Unit 1603, 16/F, The L. Plaza, 367 - 375 Queen's Road Central, Sheung Wan, Hong Kong